{"id":1688,"date":"2023-03-30T09:52:35","date_gmt":"2023-03-30T15:52:35","guid":{"rendered":"https:\/\/www.washk12.org\/learning-media-technologies\/?page_id=1688"},"modified":"2026-02-25T15:06:23","modified_gmt":"2026-02-25T22:06:23","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.washk12.org\/learning-innovation-technologies\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<h1>FAQ<\/h1>\n<div>\n<p class=\"c3\"><span class=\"c8\">How do I see my child&#8217;s grades?<\/span><\/p>\n<ul class=\"c0 lst-kix_sgzkm75vz163-0 start\">\n<li class=\"c1 li-bullet-0\"><span class=\"c8\">Grades and attendance are officially reported in PowerSchool<\/span><\/li>\n<li class=\"c1 li-bullet-0\"><span>You can access PowerSchool here:<\/span><span><a class=\"c11\" href=\"https:\/\/www.google.com\/url?q=https:\/\/powerschool.washk12.org\/public\/&amp;sa=D&amp;source=editors&amp;ust=1680211744085330&amp;usg=AOvVaw2CDdObPQCD98bffDfpBwpp\">\u00a0<\/a><\/span><span class=\"c9\"><a class=\"c11\" href=\"https:\/\/powerschool.washk12.org\/public\/\" target=\"_blank\" rel=\"noopener\">PowerSchool Parent Access<\/a><\/span><\/li>\n<li class=\"c1 li-bullet-0\"><span class=\"c8\">To set up a PowerSchool parent account, click here or contact your child&#8217;s school.<\/span><\/li>\n<\/ul>\n<p class=\"c3\"><span class=\"c8\">Which Learning Management System does my child use?<\/span><\/p>\n<ul class=\"c0 lst-kix_c2ey4vbgqwhe-0 start\">\n<li class=\"c1 li-bullet-0\"><span class=\"c8\">Students in grades K-7 use Schoology<\/span><\/li>\n<li class=\"c1 li-bullet-0\"><span class=\"c8\">Students in grades 8-12 use Canvas<\/span><\/li>\n<\/ul>\n<p class=\"c3\"><span class=\"c8\">How do I get a parent account for Canvas or Schoology?<\/span><\/p>\n<ul class=\"c0 lst-kix_zbe41wy8ktc5-0 start\">\n<li class=\"c3 c4 li-bullet-0\"><span class=\"c8\">Create or log in to your PowerSchool parent account. Click Canvas or Schoology on the left-hand menu, and follow the account creation instructions.<\/span><\/li>\n<\/ul>\n<p class=\"c3\"><span class=\"c8\">General Troubleshooting:<\/span><\/p>\n<ul class=\"c0 lst-kix_w7muce6rceep-0 start\">\n<li class=\"c1 li-bullet-0\"><span class=\"c8\">We Recommend students use the Google Chrome web browser when logging in to district programs.<\/span><\/li>\n<li class=\"c1 li-bullet-0\"><span class=\"c8\">Make sure you have the most recent version of the browser:<\/span><\/li>\n<\/ul>\n<ul class=\"c0 lst-kix_w7muce6rceep-1 start\">\n<li class=\"c2 li-bullet-0\"><span class=\"c8\">On your computer, open Chrome.<\/span><\/li>\n<li class=\"c2 li-bullet-0\"><span>At the top right, click More<\/span><span class=\"c7\">\u00a0<\/span><span><img decoding=\"async\" alt=\"More\" src=\"https:\/\/lh3.googleusercontent.com\/9edNJjhtjuwOdoprnZPPK8nEZWetq6n7_0mjoZzTeQBQ5Jy-iWohwGErog7BXWOgUORSJEg0I1JPvimbChj3RwzcdEyw4dt_99SLjU9dWHyvNr01dvg8RNNyu0hQ17PtZxuL7435o_qFcN3jje_G1g\" title=\"More\" \/><\/span><span class=\"c8\">.<\/span><\/li>\n<li class=\"c2 li-bullet-0\"><span>Click\u00a0<\/span><span class=\"c7\">Help<\/span><span>\u00a0<\/span><span><img decoding=\"async\" alt=\"And then\" src=\"https:\/\/lh3.googleusercontent.com\/28IctZaREr2VJwBsu3STgdVCDXM5QGsDe8oVbLo_zyrh8FZ_YABDiTDfiobbZrd2BVPkr7shM0by4hosL2gVUHB9VKhs0e8mAjzeih-olca_kfqjoHAxhg6c9mF30YOLQINXO47FJvZqHTcfHl5yJA\" title=\"And then\" \/><\/span><span class=\"c7\">\u00a0About Google Chrome<\/span><span class=\"c8\">.<\/span><\/li>\n<li class=\"c2 li-bullet-0\"><span class=\"c8\">The current version number is the series of numbers beneath the &#8220;Google Chrome&#8221; heading.<\/span><\/li>\n<li class=\"c2 li-bullet-0\"><span class=\"c8\">Chrome will check for updates when you&#8217;re on this page.<\/span><\/li>\n<li class=\"c2 li-bullet-0\"><span>To apply any available updates, click\u00a0<\/span><span class=\"c7\">Relaunch<\/span><span class=\"c8\">.<\/span><\/li>\n<\/ul>\n<ul class=\"c0 lst-kix_w7muce6rceep-0\">\n<li class=\"c3 c4 li-bullet-0\"><span class=\"c8\">If you can&#8217;t solve a problem, try fully shutting down and restarting the computer.<\/span><\/li>\n<\/ul>\n<\/div>\n<p><!--more--><br \/>\n<!-- {\"type\":\"layout\",\"children\":[{\"type\":\"section\",\"props\":{\"image_position\":\"center-center\",\"style\":\"default\",\"title_breakpoint\":\"xl\",\"title_position\":\"top-left\",\"title_rotation\":\"left\",\"vertical_align\":\"\",\"width\":\"default\"},\"children\":[{\"type\":\"row\",\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\"},\"children\":[{\"type\":\"headline\",\"props\":{\"content\":\"FAQ\",\"title_element\":\"h1\"}},{\"type\":\"text\",\"props\":{\"column_breakpoint\":\"m\",\"content\":\"\n\n<p class=\\\"c3\\\"><span class=\\\"c8\\\">How do I see my child's grades?<\\\/span><\\\/p>\\n\n\n<ul class=\\\"c0 lst-kix_sgzkm75vz163-0 start\\\">\\n\n\n<li class=\\\"c1 li-bullet-0\\\"><span class=\\\"c8\\\">Grades and attendance are officially reported in PowerSchool<\\\/span><\\\/li>\\n\n\n<li class=\\\"c1 li-bullet-0\\\"><span>You can access PowerSchool here:<\\\/span><span><a class=\\\"c11\\\" href=\\\"https:\\\/\\\/www.google.com\\\/url?q=https:\\\/\\\/powerschool.washk12.org\\\/public\\\/&amp;sa=D&amp;source=editors&amp;ust=1680211744085330&amp;usg=AOvVaw2CDdObPQCD98bffDfpBwpp\\\">\\u00a0<\\\/a><\\\/span><span class=\\\"c9\\\"><a class=\\\"c11\\\" href=\\\"https:\\\/\\\/powerschool.washk12.org\\\/public\\\/\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">PowerSchool Parent Access<\\\/a><\\\/span><\\\/li>\\n\n\n<li class=\\\"c1 li-bullet-0\\\"><span class=\\\"c8\\\">To set up a PowerSchool parent account, click here or contact your child's school.<\\\/span><\\\/li>\\n<\\\/ul>\\n\n\n<p class=\\\"c3\\\"><span class=\\\"c8\\\">Which Learning Management System does my child use?<\\\/span><\\\/p>\\n\n\n<ul class=\\\"c0 lst-kix_c2ey4vbgqwhe-0 start\\\">\\n\n\n<li class=\\\"c1 li-bullet-0\\\"><span class=\\\"c8\\\">Students in grades K-7 use Schoology<\\\/span><\\\/li>\\n\n\n<li class=\\\"c1 li-bullet-0\\\"><span class=\\\"c8\\\">Students in grades 8-12 use Canvas<\\\/span><\\\/li>\\n<\\\/ul>\\n\n\n<p class=\\\"c3\\\"><span class=\\\"c8\\\">How do I get a parent account for Canvas or Schoology?<\\\/span><\\\/p>\\n\n\n<ul class=\\\"c0 lst-kix_zbe41wy8ktc5-0 start\\\">\\n\n\n<li class=\\\"c3 c4 li-bullet-0\\\"><span class=\\\"c8\\\">Create or log in to your PowerSchool parent account. Click Canvas or Schoology on the left-hand menu, and follow the account creation instructions.<\\\/span><\\\/li>\\n<\\\/ul>\\n\n\n<p class=\\\"c3\\\"><span class=\\\"c8\\\">General Troubleshooting:<\\\/span><\\\/p>\\n\n\n<ul class=\\\"c0 lst-kix_w7muce6rceep-0 start\\\">\\n\n\n<li class=\\\"c1 li-bullet-0\\\"><span class=\\\"c8\\\">We Recommend students use the Google Chrome web browser when logging in to district programs.<\\\/span><\\\/li>\\n\n\n<li class=\\\"c1 li-bullet-0\\\"><span class=\\\"c8\\\">Make sure you have the most recent version of the browser:<\\\/span><\\\/li>\\n<\\\/ul>\\n\n\n<ul class=\\\"c0 lst-kix_w7muce6rceep-1 start\\\">\\n\n\n<li class=\\\"c2 li-bullet-0\\\"><span class=\\\"c8\\\">On your computer, open Chrome.<\\\/span><\\\/li>\\n\n\n<li class=\\\"c2 li-bullet-0\\\"><span>At the top right, click More<\\\/span><span class=\\\"c7\\\">\\u00a0<\\\/span><span><img alt=\\\"More\\\" src=\\\"https:\\\/\\\/lh3.googleusercontent.com\\\/9edNJjhtjuwOdoprnZPPK8nEZWetq6n7_0mjoZzTeQBQ5Jy-iWohwGErog7BXWOgUORSJEg0I1JPvimbChj3RwzcdEyw4dt_99SLjU9dWHyvNr01dvg8RNNyu0hQ17PtZxuL7435o_qFcN3jje_G1g\\\" title=\\\"More\\\" \\\/><\\\/span><span class=\\\"c8\\\">.<\\\/span><\\\/li>\\n\n\n<li class=\\\"c2 li-bullet-0\\\"><span>Click\\u00a0<\\\/span><span class=\\\"c7\\\">Help<\\\/span><span>\\u00a0<\\\/span><span><img alt=\\\"And then\\\" src=\\\"https:\\\/\\\/lh3.googleusercontent.com\\\/28IctZaREr2VJwBsu3STgdVCDXM5QGsDe8oVbLo_zyrh8FZ_YABDiTDfiobbZrd2BVPkr7shM0by4hosL2gVUHB9VKhs0e8mAjzeih-olca_kfqjoHAxhg6c9mF30YOLQINXO47FJvZqHTcfHl5yJA\\\" title=\\\"And then\\\" \\\/><\\\/span><span class=\\\"c7\\\">\\u00a0About Google Chrome<\\\/span><span class=\\\"c8\\\">.<\\\/span><\\\/li>\\n\n\n<li class=\\\"c2 li-bullet-0\\\"><span class=\\\"c8\\\">The current version number is the series of numbers beneath the \\\"Google Chrome\\\" heading.<\\\/span><\\\/li>\\n\n\n<li class=\\\"c2 li-bullet-0\\\"><span class=\\\"c8\\\">Chrome will check for updates when you're on this page.<\\\/span><\\\/li>\\n\n\n<li class=\\\"c2 li-bullet-0\\\"><span>To apply any available updates, click\\u00a0<\\\/span><span class=\\\"c7\\\">Relaunch<\\\/span><span class=\\\"c8\\\">.<\\\/span><\\\/li>\\n<\\\/ul>\\n\n\n<ul class=\\\"c0 lst-kix_w7muce6rceep-0\\\">\\n\n\n<li class=\\\"c3 c4 li-bullet-0\\\"><span class=\\\"c8\\\">If you can't solve a problem, try fully shutting down and restarting the computer.<\\\/span><\\\/li>\\n<\\\/ul>\",\"margin\":\"default\"}}]}]}]}],\"version\":\"4.5.21\",\"yooessentialsVersion\":\"2.2.25\"} --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>FAQ How do I see my child&#8217;s grades? Grades and attendance are officially reported in PowerSchool You can access PowerSchool here:\u00a0PowerSchool Parent Access To set up a PowerSchool parent account, click here or contact your child&#8217;s school. Which Learning Management System does my child use? Students in grades K-7 use Schoology Students in grades 8-12 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1688","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.washk12.org\/learning-innovation-technologies\/wp-json\/wp\/v2\/pages\/1688","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.washk12.org\/learning-innovation-technologies\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.washk12.org\/learning-innovation-technologies\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.washk12.org\/learning-innovation-technologies\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.washk12.org\/learning-innovation-technologies\/wp-json\/wp\/v2\/comments?post=1688"}],"version-history":[{"count":4,"href":"https:\/\/www.washk12.org\/learning-innovation-technologies\/wp-json\/wp\/v2\/pages\/1688\/revisions"}],"predecessor-version":[{"id":1845,"href":"https:\/\/www.washk12.org\/learning-innovation-technologies\/wp-json\/wp\/v2\/pages\/1688\/revisions\/1845"}],"wp:attachment":[{"href":"https:\/\/www.washk12.org\/learning-innovation-technologies\/wp-json\/wp\/v2\/media?parent=1688"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}