Fitbit Wellness Program
Who is eligible to participate in the Wellness Program?
All benefits eligible employees that are enrolled in either medical insurance plan offered through the District are eligible to participate in the wellness program. Any employee’s spouse that is enrolled in the medical plan as a dependent is also eligible to participate in the wellness program.
How do I sign up to participate in the Wellness program?
What is the incentive to participate?
- When you participate in the Wellness Program and meet its requirements, you receive a monthly wellness insurance premium discount of $100 for an employee and $100 for a spouse. All eligible employees and their spouses that wish to have the monthly wellness premium discount of $100 for employee and $100 for spouse in the 2020-2021 benefit year (the premium discount applies to the following year in which you participate in the Wellness program) will need to complete the wellness initiative of a personal goal and participate in the 3 quarterly challenges by June 30, 2020.
- The District cares about its employees and their families health and wellbeing. We have designed the wellness program to assist employees and their spouses in engaging in their personal health and wellbeing and becoming happier, more productive individuals.
I was in the Fitbit program last year. Do I still have to do the data share agreement and sign up again to participate in the program for the 2019-2020 year?
No. Only new hire or newly eligible employees will need to sign the data share agreement again. The District is significantly changing the wellness program and is requiring all employees to actively agree to the data-sharing requirements in order to take advantage of the full wellness program offering.
What is the Fitbit wellness incentive program?
All eligible employees enrolled in either medical plan and dependent spouses of employees also enrolled in the medical plan will be eligible for a Fitbit device. The District has a Fitbit code for each program participant to cover the cost of several Fitbit devices in full, or cover a significant amount toward the cost of a more advanced Fitbit device option.
I am a new employee. When do I get my Fitbit?
An email will be sent to all new employees that are eligible to participate in the wellness program (those who have signed up for the medical insurance and signed the data-sharing agreement) with a Fitbit code specific to that employee and that employee’s spouse, as applicable. This email will also include a link to the District’s Storefront set up with Fitbit allowing you to purchase a device of your choosing from a number of options.
What Fitbit devices are available?
The District will subsidize the full cost of the following Fitbit Devices for newly eligible: i. Inspire. ii. Charge 3 b. The following devices are partially subsidized by the District. If you choose one of these devices, you will pay the remaining balance after the District subsidy has been applied. These amounts will show in the Storefront where you order your Fitbit through the District. i. Versa ii. Surge iii. Alta (gold) iv. Alta HR (rose gold & gunmetal) v. Charge 3 (rose gold & gunmetal) 3 c. The District will not cover any portion of the cost of any devices or accessories not specifically listed above.
Can I get devices for my whole family, including my children covered on my medical plan?
The District will not subsidize the cost of a device for dependent children, or any other individual who is not an employee or employee’s spouse covered under the medical insurance and eligible for the wellness program. Instead, the District has made available a separate storefront option where you may purchase additional Fitbit Devices at a discounted price, however, these are not subsidized.
What if I already have a Fitbit? Can I get another device?
- Each eligible employee and eligible spouse will receive only one code each. If you use the code to obtain a device with the District subsidy and you already have a Fitbit (or another similar tracking device) you may give the device to someone else. However, you will not be given another code to obtain a Fitbit device if for some reason you need to replace your current device.
- If you receive your code, but already have a Fitbit (or similar device) and do not need to obtain another device, you are not required to use your code. Your code will remain active and available to use at a later time if necessary, such as if your device breaks, wears out, or you decide you want to upgrade/change your existing device. c. If you have a Fitbit device already, you must complete the data-sharing agreement by 8/31/19 and sync your personal device to the district’s Fitbit platform by 9/30/19 in order to begin the participation in the challenges by 10/1/19.
When can I order my Fitbit device?
The storefront where you may order your device using your unique code is open now for newly eligible employees and spouses. You may order your device at that time through September 30th, 2019 since the first District quarterly challenge will begin October 1st, 2019. Your Fitbit code will always remain active if you have not used it by this time, however, you must have a device (your own or a district subsidized device) in hand and synced to district platform by 9/30/19 in order to participate in the District Challenges and earn credit for the program.
When will I get my Fitbit code?
You need to sign the Data Share Agreement. The Data Share Agreement was sent to all employees that are eligible to participate in the wellness program (those who have signed up for the medical insurance) and to the spouses on our medical plans. Once the Data Share Agreements were signed, an email with the Fitbit code was sent to the email address for employees to order from the WCSD Fitbit Store. If you already signed your Data Share Agreement, it will take 3-4 business days for your Fitbit code to be activated and for you to receive the email.
What should I do if my spouse's Fitbit code doesn't work?
How do I order my Fitbit?
You will receive an email with a link to the District’s Fitbit Storefront. You will also be sent a unique Fitbit code for you as the employee (and your eligible spouse if applicable). Clicking on the link will take you to the storefront where you can select your device, enter your code, enter your shipping information, and complete the order process. For more information on the Storefront, please refer to the “Fitbit Welcome Guide”.
When will I get my Fitbit?
- Sign Data Share Agreement
- Receive Fitbit Code and email link to the WCSD Fitbit Storefront (within a few business days)
- Click on link to WCSD Fitbit Storefront, enter your Fitbit code, and order your device!
What will happen if I don't get my Fitbit in time for the first challenge?
Issues Setting Up My Fitbit
I am having trouble setting up my device and/or syncing my device with my computer or smartphone. What should I do?
Am I connected to the WCSD Fitbit group?
What if I have a tracking device that is not a Fitbit that I want to use instead?
You can use your alternative device, however it will not sync automatically with the District’s Fitbit platform. You will instead need to create a Fitbit account, and manually log the data from your alternate device into Fitbit’s platform in order to receive credit for participating.
What if my device breaks?
- The District will not cover the replacement or repair cost for any device if the program participant has already used their single-use Fitbit code to purchase a device. The program participant will be responsible for replacement or repair cost for their device.
- If you do not want to pay to replace your device, you can still enter your data manually into either the Fitbit smartphone app or the computer website app to track your information and participate and get credit for the challenges and requirements under the Wellness Program.
- Your Fitbit device does come with a 365-day manufacturer’s warranty. You can read Fitbit’s full return and warranty policy on their website at www.fitbit.com/returns to see if you are able to replace your device using the warranty.
Fitbit Data Sharing
Why is the District asking me to share my data?
We are collecting data to measure the effectiveness of our wellness program.
What kind of data is the District collecting?
- The District may collect information from your Fitbit device including individual and group activity data, such as: steps taken, floors climbed, calories burned, and activity minutes.
- NO personal health information, including information about your lifestyle and health habits, mental health, or medical conditions will be shared with Washington County School District.
Who will have access to this data?
The individual and aggregate data will be shared between Fitbit, your device, and Washington County School District.
How is the District going to use this data?
The District’s goal is to use the data to design meaningful challenges to increase participation, engagement, and improve the overall health of our population. The District will use the data to measure participation, measure potential change in our insurance claims utilization, increase employee retention, and reduce absenteeism.
How do I know my data is going to be safe and secure?
Processing of Protected Health Information by your plan sponsor and its business associates is subject to privacy and security protection, as applicable, in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and its rules and regulations. The District abides by all HIPAA requirements.
What if I change my mind and no longer want to share my data mid-way through the school year?
- You will need to login to your Fitbit account via a computer and follow the steps below from your personal account login - Navigate to Settings, then “Fitbit Group Health”tab, click link in upper right corner of gray box “Leave Program”, and confirm leaving
What if I don’t want to share my data?
How Do I Earn My Reward?
How do I use my Fitbit to get credit for participating in the WCSD Wellness Program?
WCSD has requirements each wellness program participant must do using their Fitbit Device in order to earn the premium credit on their medical insurance monthly premium.
What are the requirements?
- You must participate in all three quarterly challenges the District will be hosting for all employees and spouses on the program. These will be held in the months of October 2019, January 2020, and April 2020. You must complete the weekly minimum step requirement for each challenge, wear the Fitbit at least 3 days per week during the challenge, and sync your Fitbit on the last day of each challenge for credit. Details will be sent out via email on each challenge before the challenge begins on what you need to do.
- Additionally, you must set a daily benchmark goal personalized for you, using the Fitbit platform. Your goal should be obtainable for you! The recommendation to begin to see a change in your health is to get 6,000 steps per day. WCSD recognizes that this goal may be too much for some people, and not enough for others. Please consult your physician before beginning any exercise program to determine what a reasonable goal is for you. Strive to complete that goal and adjust it as necessary.
- You can set a goal once you have set up an account with Fitbit. You can log in to the computer app or your smartphone app and adjust your goals. Goals, depending on your chosen Fitbit device can include: 1. Steps per day 2. Floors climbed per day 3. or active minutes per day
I am a new hire mid-year. Do I still have to complete the three District Quarterly challenges?
What if I physically cannot participate in the WCSD Fitbit Wellness program?
What if I have a personal health situation happen mid-year and can no longer participate in the WCSD Fitbit Wellness Program?
How do I join the three Fitbit Quarterly Challenges?
- You will receive emails letting you know when the challenge is going to start from the District. You’ll also receive an email notification directly from Fitbit to your registered email, and you’ll get a mobile application notice if you have the Fitbit app downloaded to your smartphone. When you log in to the Fitbit online account on a computer, you will also be notified of the challenge.
- Everyone that has registered their Fitbit device with the District will be automatically enrolled in the District quarterly challenges. As long as you do NOT click “opt out” you’re in!
When do I need to decide to participate in the Fitbit program or an alternative Program?
What do I need for the challenges?
Each challenge will be different. You will receive details for each challenges specific requirements/goals prior to the start of that challenge.
How do I know my activity is counting toward the challenge?
Please see the “Fitbit Challenge Guide” on how to make sure your information is being counted toward your team goal and individual goal when a District Quarterly challenge is launched. The key thing to remember – wear your device so your movement and steps are tracked, and sync frequently so your information is recorded and up to date!
What happens if I only sync every few days? Or only wear my device for part of the challenge duration?
- Please see the “Fitbit Challenge Guide” on how step totals are accrued and counted.
- You must complete the weekly minimum step requirement for each challenge, wear the Fitbit at least 3 days per week during the challenge, and sync your Fitbit on the last day of each challenge for credit.
What mobile platforms are supported by Fitbit?
- The Fitbit smartphone app is available if you have an iOS, Android, or Windows phone.
- You may use the computer version with your personal login credentials if you do not have a supported mobile device
Can I create or participate in group challenges outside of the three District Quarterly Challenges?
Yes – you can be in up to 5 challenges at a time: 1 District challenge and up to 4 other challenges.
What if my spouse and /or I choose not to participate in the WCSD Fitbit Group or an alternative wellness program?
- All benefited employees and their spouses that chose not to participate in the Fitbit or an alternative program will have a MONTHLY wellness premium of $100 for employee and $100 for a spouse in the 2020-2021 benefit year.
- While WCSD encourages you and your spouse to continue to receive annual preventive care, biometric testing, wellbeing assessments, and continue a dialog with your personal physician, the 2018/2019 employee wellness incentive program will not require points or tracking of the preventive and other point activities. Additionally, we encourage you to use resources through HR for our EAP program with Lincoln Financial, and/or any other medical and mental health services provided by EMI Health for health-related issues.